Clinical Trial Recruiter

Cape Town, Western Cape, South Africa Full-time

About SubjectWell

SubjectWell is a venture-backed startup on an unstoppable mission to disrupt the antiquated $100 billion dollar clinical trial patient recruitment sector. Almost all clinical trials fall behind schedule, leaving patients unable to access the most promising treatments and pharmaceutical and biotech companies unable to quickly carry their innovations to market. SubjectWell was founded by two entrepreneurs on their third successful startup, to unlock the potential of a true marketplace for clinical trials. We leverage proven data science and performance marketing techniques to hit a hard reset to the massive patient recruitment challenge that sits at the critical nexus of speeding delivery of the best therapeutics to the world.

Here's your chance to really make a difference, both in your career and in the lives of millions.

About the position

This Call Centre position is for medical graduates who will be responsible for contacting English speaking patients around the world who have particular health conditions and are interested in participating in clinical trials. 

Responsibilities and Duties

  • Calling patients who have asked for more information in clinical trials and conducting a basic medical screening
  • Discussing available trials with patients and performing a detailed screening to evaluate a patients eligibility for a trial
  • Transferring pre-qualified patients to clinics for further screening

Qualifications and Skills

  • Medical Degree or Diploma or a minimum 2 years work experience in a medical, paramedic or medical research role. Previous clinical trial experience a plus.
  • Basic knowledge and understanding of chronic illnesses and medications
  • Neutral English accent and professional telephone manner
  • Good listening skills, empathy and sensitivity in patient interactions
  • High level of computer literacy
  • Clear criminal record, acceptable credit profile and good references
  • Willingness to work USA Central Standard Time hours

Operational Working Hours

  • Monday to Friday 3pm – 12am (4pm-12am after daylight savings time)

Employee Benefits

  • Basic Salary R12 000/month
  • Monthly Commission based on performance
  • Medical Insurance Benefit
  • Pension Fund
  • Company Stock Options
  • Paid Time Off
  • Paid Holidays
  • Flexible Vacation
  • Free transport from work to home